Rep Digital Folder

REP READINESS: WHO TO CONTACT

Along with your Manager, fill out the below Contact Information. This guide will assist you in quickly determining your point of contact.

REGIONAL SALES MANAGER [RSM] Name: _________________________ Phone: __________________________ TERRITORY & ACCOUNT MANAGEMENT • Customer Satisfaction • Territory Changes

SALES SUPPORT REP [SSR} Name: _________________________ Phone: _________________________

SALES TRAINING Email: Salestraining@varsity.com New Reps: Class Of Teams Group

DIGITAL RESOURCES •

CUSTOMER MANAGEMENT • Catalog Requests

RDD, Catalog Companion

PRODUCT INFORMATION • Lettering, Fabrics • Style & Design • Line Review Details • Spirit Raises • Camps/Competitions

ORDER MANAGEMENT • Rep Portfolio •

ORDER MANAGEMENT •

Credits, Discounts, Certificates

Delivery & Shipping (Expedited orders)

Bill-to-Region Codes Rush Request Approval

• •

Inventory (AS400) Rep Changes (SFDC)

• • •

SELLING •

Competing Effectively Overcoming Objections Selling & Merchandising

OMS Questions & Previous order history

APPLICATION GUIDANCE • Fitting Pass •

• • •

Team Shop Approval Returns Questions

• •

Varsity Design Studio

Best Practices

OMS SFDC

• •

SALARY & COMMISSION

HELP DESK

Time off approval

•

Email: helpdesk@varsity.com Phone: 1-800-876-0286

SELLING •

PROCESSES | OFFICE MANAGEMENT

Competing Effectively Overcoming Objections Selling & Merchandising

• • • •

REGION MENTOR Name: _________________________ Phone: _________________________

EQUIPMENT ISSUES | QUESTIONS •

Laptop & Credit Card Scanner

Best Practices

Sales Tools & Enablement

SYSTEM ISSUES | QUESTIONS • MFA Authentication

PROCESSES •

IN-FIELD SHADOW VISITS BEST PRACTICES • Office Set Up • Rep Efficiencies • Sizing

Varsity Sales Process

SALES TECH SUPPORT Email: salestechsupport@varsity.com Chatter: Varsity Design Studio

Supplemental Master Classes

• •

Tip Sheets

DIVISION TRAINER •

CAMP BRANDS STATE DIRECTOR Name: _________________________ Phone: _________________________

SYSTEM ISSUES | QUESTIONS • SFDC/OMS/VDS/FP/PC • Digital Catalog • Team Shops & MTS

Selling & Strategy

WEST: Heather Howard

hhoward@varsity.com

EAST: Melissa Karr

SELLING •

mkarr@varsity.com

RETURNS

Competing Effectively Recruiting Assistance

ACCOUNTING

• •

STOCK & RETURNS QUESTIONS

Product & Pricing Knowledge

Invoices Balances

• • •

Email SSR

•

REGISTRATIONS

Rep Readiness: WHO TO CONTACT 1

PHOTOS: returnspictures@varsity.com

Collections

The Returns Pictures Inbox is for pictures only. For additional returns questions, please contact your SSR.

WEST: arwest@varsity.com EAST: areast@varsity.com Tax Exempt Forms: tec@varsity.com